Standard 1-Year Warranty
SkyGenius offers 12-month warranty on orders from:
- SkyGenius Online (https://skygenius.cc)
Warranty Claims - Process
1) Customers must provide the correct Order ID and some other info for verification.
2) Customers are required to attach videos or pictures concerning any quality issues as stated.
3) It may be necessary to return an item for quality inspection.
1) Warranties on products are void after having been fully refunded.
2) Warranty period has expired.
3) Items damaged from improper handling, installation or removal.
4) Items purchased through unauthorized resellers.
5) Non quality-related issues (after 30 days of purchase)
6) Lost or stolen products (Missing accesories must be claimed within 7 days after the date of delivery).
7) Free products.
Shipping fee covered by buyers in the following situations.
1) Returning products for any reason other than a proven defect.
2) International shipping: Warranty claims on items taken outside the original country of purchase.
3) Costs associated with unauthorized returns (any returns made outside of the approved warranty process)